Operations

Operations provides the county with hardware support for all computers and peripheral devices, including all other related duties as required.

This includes:

1. Setup and configure new personal computers with related peripherals.
2. Troubleshoot and repair personal computers and their related peripherals.
3. Performs routine maintenance on computer equipment and peripherals.
4. Provide clerical and administrative support to the Supervisor and Chief Information Officer.
5. Answer, screen, route telephone calls, and reponds to service requests.
6. Setup and configure terminal displays for the HP3000 and AS/400 mini computers.
7. Troubleshoot terminal displays
8. Assist in network and data wiring, including proper termination, labeling and documentation.
9. Distribute reports and printouts from department printers.
10. Orders, receives and maintains supplies and equipment for the department.
11. Perform system configuration under the supervision of the Operations Supervisor.
12. Perform systems backups on HP3000, AS/400 & NT servers as required.
13. Performs other duties as assigned by the Operations Supervisor.
14. Adheres to an off-hours stand-by or on-call status as required.