Children with Special Health Care Needs Case Management Program

Mission Statement: To assist eligible individuals/families to gain access to medical, social, educational, nutritional and vocational programs and to support and provide family-centered, culturally sensitive, community based strategies for individuals/families of Cameron County.

Serves children ages 0 to 21 years of age with medical conditions that will last for more than 12 months. CSHCN Case Management Program will make all efforts to ensure a medical home. Services are free.

What is Children with Special Health Care Needs Case Management?

It is a service provided by a Case Manager to help children with special health care needs and their families get the services the child needs. Case Managers help with:

  • Family problems;
  • School/education issues;
  • Transportation problems;
  • Identifying services and making referrals in the community;
  • Obtain a medical home for child;
  • Overcoming barriers for families; and
  • Providing community referrals.
  • Planning for your child's future.
  • Planning for adult life
  • Preparing for adult health.
  • Emergency Planning
  • Trasition Services

Who is a Children with Special Health Care Needs Case Manager?

A licensed registered nurse or a social worker approved, trained and given technical assistance by the Texas Department of State Health Services.

What can a Case Manager do for you?

  • Evaluate the child's and family's needs;
  • Assist in locating services and providing referrals within the community to meet child and family needs;
  • Work with the family to develop a case management service plan; and
  • Provides follow-up with families to assure needs are met.
  • Help develop a plan for your child's future medical and educational needs.
  • Develop on emergency plan.
  • Prepare for future legal needs.
Referrals can be made to:

San Benito Public Health Clinic 1390 W. Expressway 83 San Benito, Texas 78586 (956) 247-3619


Monday – Thursday 8:00 AM – 12:00 PM 1:00 PM – 5:00 PM

Friday 8:00 AM – 1:00 PM

Some evening and other hours are available by appointment.